You have kindly invited me to participate in your interesting logo but my first draft entry has been put on hold because my average rating is below your requirements. :(

I am unsure of how to change this?

Me too. I do understand there are some clients that require an average above 2.5 and I am just behind, so I have to wait after other designers with better star average submit first. Then I am sure my entry will be shown to you either to discard or accept.
I thought, since I had been invited, I was not going to be put on hold.

Anyway, no worries. Soon you will be able to allow me in. I won't work further until accepted and will welcome your feedback as well. Please do not rate at this stage to avoid downgrading my overall rating. Tks.

The issue is that many contest holders rate low entries that are being eliminated for shortlisting and that brings down our star ratting average.